Shipping policy
Shipping & Delivery Policy
Fresh Start Relief Solutions and The Filing Factory primarily provide digital products and professional services.
Digital Products
Digital products are delivered electronically. No physical product will be shipped. Access instructions or download links are provided electronically after purchase or through the designated delivery method.
Professional Services
Credit-related services, tax preparation services, Re-Entry Solutions, and other professional services are provided digitally, remotely, or through the service process described on the applicable service page. No physical shipping is required unless specifically stated.
Free Digital Resources
Free guides, checklists, and other downloadable resources are provided electronically and do not require checkout or physical delivery when a direct download is offered.
Physical Delivery
If we offer a physical product in the future, shipping terms, costs, delivery estimates, and applicable policies will be disclosed on the product page and/or during checkout before purchase.